Looking For Your Vehicle?
We know this is stressful. We're here to help you locate your vehicle, walk you through exactly what you'll need, and get you back on the road as quickly as we can.
Our online vehicle lookup is being set up — call us and we'll locate your vehicle right away.
(470) 641-8581Prefer To Talk? Call (470) 641-8581 — We Answer Around The Clock.
Have These Ready Before You Come
Bringing the right documents saves time and gets you on your way faster. The registered owner — or a person authorized in writing by the registered owner — must claim the vehicle.
Valid Photo ID
A government-issued photo ID is required — such as a driver's license, state ID, or passport.
Proof Of Ownership
Bring your current vehicle registration, title, or insurance card showing your name and the vehicle's VIN.
Payment For Towing & Storage
Be prepared to pay the total towing and any accrued storage fees at the time of release. Call us for the exact amount before you come in.
Note: The registered owner or a person authorized in writing by the registered owner must be present at the time of release with valid identification.
A Straightforward Process
Locate Your Vehicle
Use the online lookup or call our dispatch line. Give us your plate number or VIN and we will confirm whether we have your vehicle and where it is held.
Gather Your Documents
Collect your photo ID and proof of ownership. Call ahead if you have questions about what qualifies — we are happy to help.
Come To The Lot
Visit us during release hours with your documents and payment. A team member will verify your information and process the release.
Pay & Drive Away
Once the towing and storage fees are settled, your vehicle is released to you on the spot. We will walk you through the paperwork.
Where To Find Us
Our lot is located at the address below. Check release hours before making the trip — dispatch is available around the clock if you have questions.
Lot Address
4650 Stacks Rd, Suite BAtlanta, GA
Release Hours
- Mon – Fri9:00 AM – 5:00 PM
- Saturday9:00 AM – 3:00 PM
- SundayClosed
Dispatch is available 24/7 — Every Day, All Hours
Call Us
Our team can confirm whether we have your vehicle, provide the current total, and answer any questions before you come in.
(470) 641-8581Answers Before You Come In
Still have questions? Call us — we are glad to walk you through the process.
Why Was My Vehicle Towed?
Vehicles are typically towed for unauthorized parking — such as parking in a reserved space without a permit, blocking a fire lane, or parking in a private lot without authorization from the property owner. The property owner or manager authorizes every tow we make.
How Much Will It Cost?
Fees include an initial towing charge plus daily storage that accrues until release. The total depends on how long your vehicle has been in storage. Please call us for the exact amount so there are no surprises when you arrive.
What Are Your Release Hours?
Our lot release hours are listed in the section above. Dispatch is available 24/7 — Every Day, All Hours if you need to reach us outside of release hours — just give us a call.
Can Someone Else Pick Up My Vehicle?
Yes. An authorized person may claim your vehicle on your behalf, provided they bring a signed authorization letter from the registered owner, a copy of the owner's photo ID, their own valid government-issued photo ID, and proof of ownership for the vehicle.
What Payment Do You Accept?
Please call us at (470) 641-8581 to confirm accepted payment methods before you come in, so you can arrive fully prepared.
Let's Get Your Vehicle Back
Call us and we'll locate your vehicle and walk you through exactly what you need.